Customer Services

Contact your reseller for customer support issues. If you do not know who your reseller is, please email us with your full company name, Merchant Partners account number (if you have it), and your phone number, and we will find your reseller for you.

Support Options

Merchant Partners Support, Call 1-866-242-9933
1stMILE Support, Call 1-855-554-6179

Monday - Friday, 6 am - 6 pm (PST), excluding Holidays listed below.

  • New Year's Day – Jan 1
  • President's Day – Monday Feb 18
  • Memorial Day – Monday May 27
  • Independence Day – July 4
  • Labor Day – Monday Sep 2
  • Thanksgiving – Thursday Nov 28
  • Christmas Eve - Dec 24 (6 am - 3 pm)
  • Christmas Day – Dec 25
  • December 26-31 (Monday-Friday 6 am - 3 pm)

support@merchantpartners.com